SMS Privacy Policy

This Privacy Policy explains how Next Level MD collects, uses, discloses, and safeguards your information when you opt-in to receive SMS/text messages from us. For complete information regarding Next Level MD’s privacy policy please visit our clinic’s Policies and Consent for Treatment documentation.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Next Level MD. This includes SMS messages for account notifications, marketing. Message frequency varies. Message and data rates may apply. See privacy policy at https://mynextlevelmd.com/contact-us. Message HELP for help. Reply STOP to any message to opt out.

How We Use Your Information:

We use your information to send you appointment reminders, notice of test results, prescription updates, and other relevant health information as requested. We may use your information to send updates about services and promotions at our office

We may use your information to improve our SMS service and communication with you including and to ask for feedback on your experience.

We may also use your information as described in our general Notice of Privacy Practices, which can be found in our clinic’s general policy and consent form on your patient portal.

Information We Collect:

We may collect your mobile phone number and any other information you provide when contacting our office or establishing care which includes opting in to our SMS service, .

We may collect information about your interactions with our SMS messages, such as the time and date of messages and the content of the messages.

Information Sharing:

We do not share your information with third parties for marketing purposes without your explicit consent.

We may share your information with our SMS service providers who assist us in delivering messages to you.

We may share your information as required by law or in response to a legal process.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Our text messaging services are HIPPA compliant and secure.

We use industry-standard security protocols to protect your information during transmission.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

User Rights and Policy Updates:

You can opt-out of our SMS service at any time by replying STOP to any message.

You can request to access and correct your contact information by contacting us.

We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at 605-991-2900 or info@mynextlevelmd.com